Delta Family Resource Centre

Delta Family Resource Centre, a non-profit community organization, envisions a healthy and empowered community where families and children thrive. A multi-ethnic, multi-site organization situated in a diverse community that is committed to enhancing the potential of families and children by supporting and addressing identified needs.

Our Impact Why We Exist

Delta Family Resource Centre provides a wide range of programs, services and activities that enhance individual skills and promotes well-being and healthy communities. We are known for our strength in successfully outreaching, connecting, and collaborating with individuals, groups and organizations to ensure that the residents have access to wanted and needed services and programs.

Our Story What We Do

History of Organization

Delta Family Resource Centre began in 1981 as a demonstration project with five women from the community hired to create a network to connect isolated parents, provide information about services available in the community, and establish supports and friendships for both parents and children. In 1985 the network incorporated as a non-profit organization, “Delta Child Care Network”.  The word “delta” was chosen because networking is like streams coming together, the universal understanding of delta, representing the multicultural nature of the work; and finally the “delta” symbol depicting change.  

The efforts were not limited to direct service, but also included community development, particularly in neighbourhoods where few programs and services existed.   The mid nineties introduced the provision of services to newcomers to Canada. By 1999, the organization was providing services to over 29 language and cultural groups in four locations.

In 2001, the name changed to “Delta Family Resource Centre” and its mission statement refined to reflect the diversity and multicultural aspect of its clientele.  In 2002, the main office location relocated to Jane Sheppard Mall and in 2011 moved to the community where it all began, Humber Summit.   After more than 30 years, DFRC has grown from five part time community workers out of one room at a local school to a complement of thirty-two working out of one main site and six other locations.

Accolades and Accomplishments

Over the 30-year history, DFRC program offerings have expanded from 5 to over 35 in 2013.

DFRC’s approach to partnership focuses on utilizing established networks and relationships to strengthen cross sectoral partnerships at an operational level.  These partnerships have been the backbone of its success and DFRC has been reminded never to attempt anything without partners and collaborators who share a common vision.  As a result, in 2013 Delta Family Resource Services collaborated with over 50 partners to provide a variety of services and supports and to work with residents of the Humber Summit community and surrounding area.

Residents who accessed DFRC’s services reported 80% increased in healthy cooking, 75% accessed other food services and resources; 85% became more physically active; 82% became aware of local job opportunities and 70% developed informal networks and developed employability skills. Ten residents were trained as community animators to engage community residents to become green and promote environmentally friendly practices.  

Impacts of the Family Resource programs included 87% of parents/caregivers better understanding child development; 89% improved communication with their children; 84% developed support systems; 68% spent quality time with their children; 84% of children adjusted well to Kindergarten, and 89% of children developed social and self-help skills.

Our Programs How We Do It

DFRC delivers programs and services in 5 different locations: Humber Summit Main Office; Humber Summit Library, Humewood House, Gord & Irene Risk Community Centre and Rexdale Multiservice Community Hub.

Community Engagement activities include a monthly fresh food market, community gardens in multiple locations, open houses, festival of lights, business fair, health fair, Nature Walks, community safety audits and summer field trips to various locations.  These activities facilitate residents becoming more involved and active in enhancing the quality of life in the community.

Youth Programs focus on mentorship activities like the Leaders' Basketball League and the youth action group SWAAG. Peer local mentors build capacities, enlighten perspectives, challenge perceptions, motivate, teach skills and embody opportunities that are within reach for our youth. Other activities include video production focus on becoming enviromentally friendly and mentoring.

Senior’s services include support, resources, referals, and information sessions on issues affecting their life in the community

Family Resource Programs offer playgroups for adults and children of different age groups with age appropriate activities to stimulate healthy child development, attachment, communication and activities that meet parental needs and strengthen family networks; parenting discussions and workshops; free quality childcare for children up to 6 years providing a break to parents; opportunity for young parents to socialize, strengthen parenting skills, and access community information and referrals.

Settlement services build the capacity of immigrants and refugees to fully participate in Canadian society and facilitate their integration into neighborhoods. Services include information, referrals, resources and coaching and are provided individually or through skills development group sessions.

2013 reinforced agency's commitment and focus on collaborations that contribute to the economic independence and stability of residents in Humber Summit and Humbermede with a particular focus on newcomers, youth, parents/caregivers and other residents who experience economic insecurity.  Those collaborations included DRFC’s participation in the Toronto West Local Immigration Partnership, Rexdale Multi-Service Community Hub and the Greener Futures Project. 


Mentorship Basketball League

The Mentorship Basketball League (MBL) serves as a platform in providing mentorship, leadership development, healthy lifestyle, community engagement and recreational activities for youth in Toronto’s Northwest neighbourhoods.

The Rexdale Hub community facility is home to the Mentorship Basketball program. The Hub is located at 21 Panorama Court, near Kipling Avenue and Panorama Crescent intersection. This recently revamped facility, welcomes all residents from a diversity of cultures to utilize services provided by local organizations. The hub has provided the MBL program the support and resources it requires to help the youth and community.

Through workshops and basketball activities that connect youth with leaders in the community, the program offers youth the chance to build leadership qualities and stimulate their interest in learning and self-development. The Management-in-training program, now an integral part of MBL uses a “pay it forward” philosophy, encouraging older youth who have benefitted from the MBL program to connect and mentor younger youth.

The MB program focuses on developing leadership qualities and skills of youth the Rexdale and encouraging and supporting community involvement. The commitment of mentors is vital to the success of the program enabling youth to contribute to and influence aspects of their community that directly affect their lives.  

Funding and Program Partners

Mentorship Basketball program, is a joint venture between Delta Family Resource Centre (DFRC) and Somali Youth Association of Toronto (SOYAT).

The United Way have been extremely generous and supportive in our efforts to promote youth engagement and involvement.

Program Impact

Five young community leaders are coaching the teams; these coaches participate in leadership development training programs and receive ongoing mentoring by program staff.  The weekly games are an opportunity for young leaders to try out and enhance their skills and players to engage in healthy competition, learning cooperation, mutual respect, teamwork and self-control, while having fun.  The program specifically aims to develop leadership capacity in both coaches as well as players with the hope that players are able to transition into leadership roles.  89% of participants indicated that they gained more than just how to play basketball from their involvement in the program. One of the youth coach assistants moved to the position of leader of the league in year 2013.

Toronto's Vital Signs® indicator(s) addressed by Program

"Past studies of immigrant youth in Toronto have demonstrated how the stresses of the immigrant experience (loneliness and isolation, a disconnection between home and school life, the effects of racism and economic discrimination, and academic challenges) may impact positive self-identity and nudge some youth to seek a sense of belonging and empowerment ‘outside’ the community (in gang membership, for example)."  (Toronto’s Vital Signs®, 2012)

The Mentorship Basketball League provides an opportunity for diverse youth to work together as a team, get physical activity and gain a sense of identity and belonging.  Through their involvement the youth have learned about cooperation, teamwork, respect and leadership. 

Participant Vignette

The following is Kadir's experience with the program:

"This program gives youth from different communities a chance to meet and interact with each other. I Take the intiative to come to improve my basketball skills and be in a good environment. I take the information that coaches give me beyond the program, about life, school, and I use it to help me beyond this program"

Delta Family Resource Centre (DFRC) and Somali Youth Association of Toronto (SOYAT) have recruited Shirwa to serve the youth and community as coach and a mentor.

Cook, Learn and Healthy Eating

Cook, Learn and Healthy Eating is a food access and security program that  provides skill development sessions, community kitchen, cooking sessions, a fresh food market, community garden, field trips and educational workshops to immigrants and low income residents living in the Humber Summit and Black Creek neighbourhoods.  The program uses capacity building and community development approaches to promote participant engagement in addressing issues related to food security. Participants explore a variety of strategies, build informal and formal networks, develop plans and implement actions aimed at improving food access and security in their neighbourhood.

Food related activities provide youth, adults and seniors living in the Humber Summit and Black Creek neighbourhoods access to weekly healthy cooking sessions, educational workshops, information on affordable food resources, physical activity sessions, and access to free fresh fruits and vegetables once per month. The Humber Summit community is considered a food desert  with limited access to grocers and has the one of the highest percentage of diabetes rate  in Toronto .

Funding and Program Partners

DFRC Food Security Initiative is funded through the City of Toronto - Community Services Program and strongly supported by Second Harvest and the Toronto District School - Firgrove Public School.

Program Impact

In 2013, food access activities served over 750 low income and immigrant families from South Asia, Africa, Caribbean, Latin America and Europe. 79% of participants reported the program assisted in developing leadership, employability and life skills.

In addition, there is an increase on information about affordable fresh healthy food, budgeting, food industry information, diabetes prevention and treatments, resources, and starting own business.

Toronto's Vital Signs® indicator(s) addressed by Program

"1 in 10 adults in the city of Toronto was living with diabetes in March 2011.  Areas of northwest and east Toronto have some of the highest prevalence rates in Ontario."  (Toronto’s Vital Signs®, 2012)

"A variety of factors make some populations in the city more likely to develop diabetes at an earlier age (those of South Asian, African, Hispanic and Aboriginal origin). But an aging population, increasingly unhealthy lifestyles, and widening economic disparities also impact rising incidence."  (Toronto’s Vital Signs®, 2012)

The opportunity to socialize, cook a meal together and learn about healthy lifestyles in a community offering limited services for residents of this nature contributes to the promotion of health and wellbeing of the community.  

Participant Vignette

Urmila is one of the community kitchen particpants. She used to be very isolated, all the time at home without being involved in any community activities. The following is a descirpition on her experience with the Cook and Learn program:

"In this program, we share jokes, share each others problems and enjoy healthy food, it feels like a homely atmosphere, like an extended family. We get a lot of important information about our health , community and environemnt and boost our self-esteem. The community centre is at walking distance from where I live and give me some exercise. I feel lonely and this program makes me happy and full of life"

What You Can Do

Mentorship Basketball League

Activities a donation will support

Financial support will enable us to:

  • Incorporate more mentorship and leadership workshops
  • Expand the basketball league to various other sports leagues
  • Increase the number of mentors and coaches

Donation impact

With financial support, Delta Family Resource Centre will be able to achieve:

  • Engaged and empowered youth
  • Promotion of Healthy Active Lifestyles among youth and families
  • Increase the involvement of the parent and families by offering educational programs

This will have the following impacts on our community:

  • Enhances community engagement
  • Build community connections and supportive intergenerational relationship
  • Sustainability of available program leaders and mentors

Cook, Learn and Healthy Eating

Activities a donation will support

Financial support will enable us to:

  • Increase the frequency of having a fresh Food Market (currently only once per month)
  • Support the development of sports and physical activities for all ages 
  • Start up a food co-op pilot project
  • Maintain and prepare a seasonal garden – materials and youth and senior honoraria
  • Increase food supplies and equipment

Donation impact

With financial support, Delta Family Resource Centre will be able to achieve:

  • Healthier individuals and families
  • A Community working towards food access sustainable solutions 

which will have the following impacts on our community:

  • Early identification of diabetes and access to appropriate diabetes treatment
  • Employable skills development for food industry or related fields
  • Build community connections and intergenerational relationships


Kemi Jacobs
Executive Director
416.747.1172 x81
Charitable Number: 132433335RR0001

Finance & Governance

Annual Operating Budget: 
$ 1,020,948


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